Export Questions
Answered

We offer three main lines: Premium Shisha/Hookah (FC 80–85%), Standard BBQ (FC 75–80%), and Industrial bulk (FC 72–78%). Each grade is laboratory-tested with COA per shipment.

Yes. We support custom molding, particle sizes, and packaging. Share your target market requirements and we will match the specification or propose alternatives.

Free samples are available. Buyer covers international shipping cost. Typical sample size is 1–3 kg per grade for quality evaluation.

MOQ is one 20FT container, approximately 18–22 MT depending on packaging and briquette format. 40FT containers hold 26–28 MT.

FOB Tanjung Emas (Semarang) and CIF to buyer port. We handle export documentation including COA, MSDS, fumigation, and phytosanitary certificates.

Standard lead time is 14–21 days after down payment confirmation. Peak season may require additional scheduling.

First orders: 50/50 T/T (50% down payment, 50% before shipment). Repeat buyers may qualify for adjusted terms after relationship review.

ISO 9001:2015, MSDS, SGS batch testing, COA, SHT, Halal, factory audit welcome, and fumigation/phytosanitary on request.

HS Code 4402.90.10. UN Number 1361 applies for charcoal shipments. We include required export documentation per destination country.